404Dataxperts

How should you start recovering your data?

Follow the steps we list below, fill out the form, pack your device, print the label. We will contact you once we receive the form

1

Fill the form

You must complete all the information on the form. Once we receive it, we will call you or send you a WhatsApp to coordinate the collection of your device.

2

Packaging

Carefully pack your device, you must be especially careful with hard drives, as any bump or fall could damage them even more. Here we make some recommendations on how you should pack it.

3

Label

Download the label and write all the necessary data, paste it on the packaging.

You can download by clicking here

Recovery form

Packing your device

Pack your devices carefully, keeping in mind, for example, that hard drives are very sensitive to shocks and can be damaged even more. Our courier service will only accept properly packaged devices. If you have questions, contact us

PASO UNO

Envuelve tu dispositivo con plástico o en sobre de burbujas
VER

PASO DOS

Procura usar una caja con al menos 5 cm de material de embalaje en todos los lados (puedes usar papel arrugado, chips de relleno o cualquier otro material acolchado)

PASO TRES

Cierra la caja con cinta adhesiva y pega la etiqueta (que previamente has descargado en PDF) con tus datos

Descarga aquí tu etiqueta

Descarga e imprime nuestra etiqueta oficial. De esta manera, será más fácil identificar tu envío por todos y la mensajería advertirá que se trata de un dispositivo que debe manipular con mucho cuidado cuidado.